Our Services/Infrastructure

Our Product/Services

Ultra High-Speed Metro Fiber-Optic Cable Connectivity

With the demand for high bandwidth and quality connectivity constantly increasing beyond traditional wireless technologies, the advent of DIAKEM's Fiber-Optic network has come as a great relief
in catching-up. We have taken a leading posture in ensuring our customers leverage on our gigabit Fiber transmissions to Offices (FTTP) and/or Homes (FTTH) to keep pace with the ever-changing landscape for increased computational power and connectivity of things (loT).

Direct-Wifi Access

Enjoy the mobility of WiFi Internet (Hotspot) with Direct WiFi access to your devices anywhere, anytime. You can also Access for FREE.

Air-Fiber Wireless Access

The adoption of Next Generation (NextGen) LTU Air-Fiber point-to-point (PtP) wireless technology has ushered a great sense of respite in our last mile wireless delivery. Customers with preference for wireless access can be assured of a next to Fiber cable experience with this upgrade.

Last mile VSAT connectivity.

No region is too remote for our reach. We bridge the digital divide with our VSAT connectivity option.

ICTTraining Service.

Our well-structured training facility caters for all your ICT skills requirements, securing tomorrow's opportunities today.

Real-Time Online Monitored CCTV Security Systems

Monitor and be in charge of your interests at all times from anywhere via your phones and other portable devices with our IP-CCTV surveillance systems

Green-Power (Solar, Wind, Tidal Energy

Do you plan to minimize your carbon footprint and operation and maintenance cost (OMC) on traditional power generation? We've got your back. We shall size, design and maintain solar, wind,
tidal renewable energy power options for your homes and businesses from 500VA to l00KVA, with any autonomy (backup period) of your choice.

Cloud and Data Storage Services; DIAKEM-Drive.

Our cloud services provide an appropriate platform to facilitate data flow (access, processing, storage) from front-end clients with Windows, IoS or Android devices, through the internet. Access local resources (files, folders, photos, crucial documents, Apps), connect with family, friends, business associate and secure your priceless data, anytime, anywhere. We keep you connected.

DVB/DAB/ UHFNHF/HF TV, FM and Amateur radio Installations.

We survey, design, install and support digital and analog TV and radio broadcasting systems from top end vendors worldwide

Branded Wifi Advert:

Showcase and increase brand awareness of our products and services with compelling artwork of images or short videos on our Branded WiFi splash pages. Engage viewership in offices, homes, schools, universities or public/private events (such as concerts, conferences, sporting events etc) and collect vital data to build a demographic marketing profile in Freetown and the Provinces

DIAKEM FINANCIAL SERVICES

Use our various connectivity platforms to remit and receive funds via Western Union, MoneyGram, Ria, BnB, Afro Money etc.

Geo-Network Presence
Our current network with 33 cell sites and still expanding, spans across Freetown, Lungi and Port Loko, Kambia, Makeni and Njala, Sierra Rutile, Moyamba, Bo and Kenema. It is segmented asfollows:

Infrastructure

i)Core Network Operation Centre (NOC)

This facility located at our Head Office at 26 Adelaide Street works in concert with our Point of Presence (POP) at Zoodlab's Fibre optic cable landing station (CLS) at Lumley via a 12km Metro Dark Fiber link; and a 2Gbps real through-put redundant LTU Wireless Fiber grade trunk offering a 99.99% CCQ and lms latency. Traffic through our NOC is rigorously monitored and scrutinised to ensure data integrity and security using QoS compliance, Authentication and Accounting appliances from Cisco, and FortiGate running on a 72-hour power autonomy/backup system.

ii)Backbone/Distribution Point to Point (PtP) Network.
Our backbone/distribution network primarily constitute of Metro Ethernet Fiber Optic cable with LTU Wireless-Fiber grade backhauls offering fail-safe redundancy routes for each site. These backhauls are now Gigabit compliant offering nothing less than 99.99% CCQ with a latency of not more than 1.5ms at a 15Km range in the sub 6 GHz band.

iii)Last Mile Access Point to Multi-Point (PtMP) Network.
We now provide Dedicated or Committed Information Rate (CIR) Fiber to Businesses or Homes (FTTP/FTTH) last mile customer termination for Internet or VPN access. Our traditional wireless last mile solution has also been upgraded with LTU Wireless-Fiber grade capabilities in our Sub 6 GHz licensed and unlicensed band.
NB: We are also a registered LIR member of AFRINIC (the IANA recognised African Internet Numbering Regulatory Agency) and possess a/22 block of Public IP addresses.